To make a field required:

  1. Log in with Supervisor rights.
  2. Go to Config > Fields
  3. Highlight the record type where the field resides
  4. Locate the desired field and mark the Required checkbox

To make a field not required:
  1. Log in with Supervisor rights.
  2. Go to Config > Fields
  3. Highlight the record type where the field resides
  4. Locate the desired field and unmark the Required checkbox
Note: If the required box for the field in question is shaded in yellow then this field cannot be made required.

To make an attribute required or not required, refer to How to mark (or unmark) an attribute as required

Related information: