Note: Before proceeding, make sure users do not access any reports written in the version being uninstalled.

For Crystal Reports version 8.5:
  1. Go to Start, Settings, Control Panel, Programs and Features
  2. Highlight Crystal Reports for Blackbaud
  3. Click Uninstall and follow prompts
For Crystal Reports version 11:
  1. Go to Start, Settings, Control Panel, Programs and Features
  2. Highlight Crystal Reports XI
  3. Click Uninstall and follow the prompts