- Grant the Windows user local administrator rights to their workstation.
- Grant the Windows user Read/Execute rights to the Deploy Kit folder.
- Locate and rename the BBUpdate.ini file on the workstation (example: ~BBUpdate.ini), and manually update the workstation by browsing to the Deploy Kit folder on the server and running Setup.exe
- If it occurring for all workstations, then update the Deploy Kit on the server before accessing the program from the workstation.
- Verify that the Blackbaud software is not installed as a standalone version on the workstation. If it is, then uninstall (The Financial Edge / The Raiser's Edge) and then re-install on the workstation by running Setup.exe from your Deploy folder.
Connect and collaborate with fellow Blackbaud users.