Note: Manual Journal Entries made to accounts used by subsidiary modules could cause account reconciliation issues. For more information on reconciling, refer to the Subsidiary Ledger Reconciliation Guide.

Once a reconciliation is complete, it cannot be reversed and transactions cannot be changed.

Alternative solutions:

Restore to a valid backup of the database before the bank reconciliation.

OR

Create a bank adjustment or manual journal entry to make the correction. Also create a charge that is set to a post status of do not post in Student Billing that is applied to the payment.

OR

Contact Blackbaud's Data Services Department.