Attributes add flexibility to your record keeping by giving you the ability to define and store special information about a wide variety of record types. You can identify a category for the attribute and then store an entry specific to that category. When users add new ones in Config, they notice that they are missing from the drop down list on a record.
Try the following until the issue is resolved:
Make sure the attribute is marked Active in Config > Attributes.
Add the attribute for the appropriate attribute type. For example, if the individual relationship attribute is blank, add the attribute as an individual relationship attribute in Configuration.
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