Confirm that the user's group has security rights to run constituent profile reports:

    • In Administration, click Security.

    • Highlight the group containing the user having the problem.

    • Click Open.

    • Under Group Privileges, mark Reports and click Options.

    • Mark Profiles, Lists and Directories under Report Types.

    • Under Report Names, mark Constituent Profile.

    • Click OK.

    • Click Save and close.