You may receive an error when creating a batch from NetMembers if the linked transactions have not been linked to memberships. The specific record could not be found. The record has either been deleted or you do not have rights to view it.
You can link specific donations to membership records by pressing F7 and searching for the appropriate membership.
Click Chat with Support to discuss this issue with a support analyst and reference this article. We may need a copy of your data to resolve it.
Steps to Duplicate
1. In The Raiser's Edge, click the NetSolutions module 2. Click Download Transactions 3. Click 'Click here to check for and download new transactions 4. Click 'Click here to import memberships into The Raiser's Edge' 5. Select to Create a batch 6. Error: The specific record could not be found. The record has either been deleted or you do not have rights to view it.