Contact your credit card processor (e.g. either IATS or PayPal) to ensure you are able to process American Express donations

In 7.91, also follow these steps:
  1. In The Raiser's Edge, confirm your Merchant Account is set up to accept AMEX donations and has a processor specified
  2. Confirm the correct Merchant Account is selected in NetSolutions, Configure and Customize and click Submit
  3. Open the page in NetSolutions and publish the changes by tabbing through the page wizard until the Finish option
    NOTE: On the 'Internet Merchant Account' page, only select the option 'Use a different Merchant Account for this page' if your organization has a separate Merchant Account for the specific page.