Our online resources are available 24/7, and you can contact Support between 8:30 a.m. and 8:00 p.m. ET, Monday through Thursday and between 9:00 a.m. and 8:00 p.m. ET on Fridays, excluding the holidays listed below. We'll notify you about support closings on Case Central.

Our U.S. office, including Customer Support, is closed on the following holidays. In addition, we close at 3:00 p.m. ET on the day before Thanksgiving, Christmas Eve, and New Year's Eve.

  • New Year’s Day (January 1)*
  • Martin Luther King, Jr. Day (third Monday in January)
  • Presidents’ Day (third Monday in February)
  • Memorial Day (last Monday in May)
  • Independence Day (July 4)*
  • Labor Day (first Monday in September)
  • Thanksgiving Day (fourth Thursday in November)
  • Day after Thanksgiving (fourth Friday in November)
  • Christmas Day (December 25)*

*If a holiday falls on a Saturday, the holiday is observed the preceding Friday; if a holiday falls on a Sunday, the holiday is observed the following Monday.