Program hangs when opening or saving a new constituent record

Slowness in Records, Exports, and Queries when integrated with Blackbaud NetCommunity

In version 7.83.1622.2 or higher:

Correct the URL in the BBNC plug-in.


In other versions:

Delete the current RE7_GL DSN:

  1. Open the ODBC Data Source Administrator
     
  2. Select the System DSN tab
     
  3. Highlight RE7_GL and click Remove
     
  4. Click OK. This closes the ODBC Data Source Administrator.
     
  5. Exit and sign out of The Raiser's Edge
     
  6. Log into The Raiser's Edge
     

Environment

 Reported in version 7.83.1622.2 ; Duplicated in version 7.84.1720.2

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