If a donor entered acknowledgee information when making an online donation, the information defaults into the Add the Donation Acknowledgee frame when you link the downloaded gifts to tributes. Although an acknowledgee does not have to be a constituent in the database, he must be listed on the Relationships tab of the honor/memorial's constituent record. If a relationship does not exist, the acknowledgee entered by the donor is not included in the Acknowledgee grid in step 2. Click Add this Acknowledgee to include the new acknowledgee.

    • If the relationship record exists on the honor/memorial's constituent record, select the record and click Link.
    • If the relationship record does not exist on the honor/memorial's constituent record, click Add New. The relationship is added, and you return to the Link Donation Tribute Information screen.