If your software is hosted through Blackbaud Hosting Services, Contact Support and reference this article. 

If your software is not hosted through Blackbaud Hosting Services, follow the steps below:

Note: Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup solution.

Note: Print and read all of the following instructions before running the plug-in.

  1. Log in to the workstation as a local administrator.
  2. Download the appropriate plug-in for your version of The Raiser's Edge:
  3. Save RepairReceiptTypeField.exe to the local hard drive of any workstation with The Raiser's Edge installed.
  4. Double-click RepairReceiptTypeField.exe.
  5. When prompted, unzip the files into the \Plugins folder on the workstation. (The default path is C:\Program Files\Blackbaud\The Raisers Edge 7\Plugins.) The EXE file is a self-extracting zip file which contains UpdateDBPlugin.dll and dobUpdateDBPlugin.vbd.
  6. Register UpdateDBPlugin.dll on the workstation.
  7. Have all other users exit and sign out of The Raiser's Edge.
  8. Log into The Raiser's Edge.
  9. Click Plug-Ins from the navigation bar. The Plug-Ins screen appears.
  10. Click the Repair Receipt Type Field link.
  11. Follow the prompts.