1. Log out of the BBNC Plug-in - The Raiser's Edge 7
  2. Log into The Raiser's Edge 7 icon
    • Note: The BBNC Plug-in - The Raiser's Edge 7 icon should only be used to process Blackbaud NetCommunity transactions
  3. If this occurs when accessing The Raiser's Edge 7 icon, please click Chat with Support to request assistance and reference this article. A hosting system administrator will correct this issue for you.