Blackbaud is unable to address this issue because it is related to third-party software. Contact Business Objects for assistance.

Crystal reports can only translate these characters correctly using certain fonts.  Some fonts may display the accent marks as jumbled characters or as other characters.  We recommend using Verdana or MS Sans Serif to show foreign language characters.

 

For information on setting the font for class notes and comments, refer to How to change fonts for existing Class Notes and How to select the font for comments posted from Faculty Access for the Web or entered in Grades.