Contact your DNS provider to direct your domain name to your correct IP address for NetCommunity.
Refer to sites such as http://loookup.com to find additional information regarding your DNS information. For example:
- Go to http://www.loookup.com.
- Type your domain name into the search box in the upper right corner.
- Click the “Loookup” button.
- Right below the map you will see a horizontal menu of options.
- Click “a” from those menu options.
- The IP address listed there should be one of (* can indicate any number):
If Blackbaud hosts your domain:
Click Chat with Support and reference this article.