Error: Invalid code table entry: Description when processing Event Registrations

Error: Invalid code table entry: Description when processing Event Registrations

This issue may occur when the table has been edited during the course of the event and the current value is no longer in the table.

  1. Open the transaction in the NetCommunity/ Blackbaud OnlineExpress plug-in of the Raiser's Edge
  2. Select the 'Transaction Information' tab
  3. Click inside 'Event Participant Information' field (or Gift attribute if this occurs for a donation)
  4. Press F7 on the keyboard to edit the Attributes
  5. Select a valid value for the Attribute from the dropdown menu
  6. Click 'Save and Close'

If the new value does not save, readd the existing value back to the table, then process the transaction.

Environment

 Duplicated in version 5.1.46.3

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.