Try the following steps until the issue is resolved:
 
     
    • Assign the user to a group with edit rights for gifts (BB55426)



       
    • 1. Open the User's Security Group and remove rights to Commit batches

      2. Save the Group

      3. Reapply the rights to commit batches and save the group again



       
    • Have a user with edit rights to add the payment to the gift or post to General Ledger

       

    For additional information on setting security rights, refer to the Raiser's Edge 7 Configuration & Security Guide (PDF).