Error: Unable to submit request. Unable to create AddressFinder request. Unable to cast com object of type 'System._comobject' to interface type Blackbaud.PIA.RE7.ReportUI.CDotNethelper'. This operation failed because the query interface call on the COM

When selecting Submit New Data for an AddressFinder service in version 7.82.1514.1 of the Data Health Center this error will appear.  The Data Health Center must be updated to resolve the error as the issue was fixed in a patch.
Follow the steps below until the issue is resolved:
    • Disable the firewall that is blocking connectivity.
      Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.
    • Update the Data Health Center on the affected workstation.
    • Go to a workstation that can click Submit New Data in the Data Health Center and copy the WSE folder from that workstation to the workstation getting the error:
      Note: The WSE folder's default location is C:\Program Files\Blackbaud\The Raiser's Edge 7.


     Duplicated in version 7.82.1514.1

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