Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

 

To remove a single record's Academy Match:

 
     
    • Load the Link Records grid
       
    • Highlight and right click on one of the Academy Match rows
       
    • Select Remove Match
       
     

    To remove Academy Match for all records:

     
       
      • Load the Link Records grid
         
      • Select  Linking in the top tool bar of the screen
         
      • Select Remove All Matches
         
       

      Important Note: The Academy Match information is permanently removed and there is not an option to add the information back (they will not be added back the grid if you select to match records - the records will appear in the grid according to Integration Setup and they will be matched based upon Matching Criteria the next time you match records).