Note: Print and read all of the following instructions before running the plug-in.
- Log in to the workstation as a local administrator.
- Download the appropriate plug-in for your version of The Raiser's Edge:
- FixInvalidAMProTransactions.exe: Versions 7.82 and higher
- Save FixInvalidAMProTransactions.exe to the local hard drive of any workstation with The Raiser's Edge installed.
- Double-click FixInvalidAMProTransactions.exe.
- When prompted, unzip the files into the \Plugins folder on the workstation. (The default path is C:\Program Files\Blackbaud\The Raiser's Edge\Plugins.) The EXE file is a self-extracting zip file which contains UpdateDBPlugin.dll, UpdateDB.mdb, UpdateDB.DAT, and dobUpdateDBPlugin.vbd.
- Register UpdateDBPlugin.dll on the workstation.
- Have all other users exit and sign out of The Raiser's Edge.
- Log into The Raiser's Edge.
- Click Plug-Ins from the navigation bar. The Plug-Ins screen appears.
- Click the Fix Invalid AMPro Transactions link.
- Follow the prompts.