Verify that the correct URL is specified for The Raiser's Edge Web Service server by viewing the URL defined for The Raiser's Edge within Administration > Configuration

If you cannot resolve the URL in a browser, contact your Network Administrator to resolve the issue. Once you know the correct URL, follow the steps below:
  1. Log in to the backend of Blackbaud NetCommunity
  2. Open Administration, Configuration
  3. Insert the correct URL under The Raiser's Edge and Custom Service
Note: The format will be: http://yoursite.org/RE7Service/MasterService.asmx or http://yoursite.org/RE7Service/CustomService.asmx