Try each of the following steps in order until the issue is resolved:

 
     
    • Ensure the correct filters are selected for the events:
      1. On the Output tab of the export in the right frame, highlight Event Participations and click Criteria.
       
      • On the Event participations screen, ensure the correct number is entered for the number of events to export per constituent.
       
      • Ensure the correct event types are selected to export or select All Event Types.
       
      • Click OK.


       
      • If exporting only one event per constituent and filtering by an event type that occurs more than once on constituent records, add a unique event type to the event whose information you want to export:
        1. In Configuration, Tables, add an entry to the Event Types table for the event you want to export.
         
        • In Records, click Events.
         
        • Click Open An Event and search for and select the event you want to export.
         
        • On the General tab in the Type drop-down, select the type you added in Configuration.
         
        • Click Save and Close.
         
        • On the Output tab of the export in the right frame, highlight Event Participations and click Criteria.
         
        • On the Event participations screen, select Selected Event Types.
         
        • Select the event type you added in Configuration.
         
        • Click OK.