When printing checks, hours and rates for a specific pay type does not print on the check stub. This can occur when there are two different pay types that have the same pay stub ID.
We resolved this issue in version 7.75.259, patch 1. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
If on a later version:
1. Go to Payroll, Banks, Print Payroll checks.
2. Go to the Format tab.
3. Click on Edit Payment Options.
4. Go to the Check Stub Information section.
5. Uncheck the summarize option for 'Summarize pays and cash benefits by'.