Note : Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.

  1. Edit the Registry.
  2. Modify the ClassDocsPath string value in the registry to reflect the correct path to the Downloadable Documents folder
    • If your operating system is 32-bit, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Blackbaud\FAWeb7
    • If your operating system is 64-bit, browse to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Blackbaud\FAWeb7