Complete the steps listed below to resolve this issue:
  1. Verify workstation installation is being run from the deploy folder.
  2. Temporarily disable anti-virus software while installing the software.
  3. Manually uninstall The Raiser's Edge or The Financial Edge, The Education Edge, or Blackbaud Student Information System
  4. Re-install your Blackbaud software from the deploy folder by running Setup.exe.
If the above steps are not successful, it may be necessary to repair the deploy folder as some files or folder may be missing from it causing this installation prompt to show.