- Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
- Rename the BBupdate.ini file on the affected workstation. If the workstation operating system is Windows Vista or Windows 7, browse to C:\Users\[User Name]\AppData\Local\VirtualStore\Program Files\Blackbaud\The Raiser's Edge 7 and rename all instances of the BBUpdate.ini file.
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