1. In The Raiser's Edge, open any constituent record from Records > Constituents.
  2. In the top menu bar, select View > Custom View > Edit Mode. A regular constituent record should appear with tabs (Bio1/Org1, Bio2/Org2, Address, etc.)
  3. Click Save and Close.
  4. Return to Records > Constituents and open different records to ensure the View change has saved.
OR

If The Raiser's Edge is hosted by Blackbaud, recreate the hosted user.