1. You send us a copy of your database via FTP, which we install in the secure data center.
  2. Once installed, your Implementation or Program Coordinator will provide your primary contact with information to access the test environment via an encrypted email.
  3. You give your users access to test-drive the system. Learn more about this "testing phase."
  4. You notify us (HostingImplementation@blackbaud.com) of your preferred cut-over date and time and you send us a final copy of your database on the "go live" day.
  5. We notify you that your database is hosted and provide your primary contact with information to access the live environment via encrypted email.
  • Note: This typically occurs about 24 hours after we receive your final database copy.