In Microsoft Word, ensure you insert The Raiser's Edge merge fields from the Add-Ins tab.  

  1. In Microsoft Word, select the Add-Ins tab.
  2. Click Insert The Raiser's Edge merge fields button to insert merge fields from The Raiser's Edge.
  3. Replace the Microsoft Word merge fields with appropriate Raiser's Edge fields.
  4. Click Save and Return to RE7 on the Add-Ins tab to save changes made to the merge document in The Raiser's Edge.
  5. Click Finish to complete mail merge.