A NetMail background image is missing from the email in Outlook and Gmail

A NetMail background image is missing from the email in Outlook and Gmail. Many email programs allow users to control whether pictures automatically downloads and display when opening an HTML email message. As such, this is beyond Blackbaud's scope of support. 
Blackbaud is unable to address this issue because it is related to third-party software. For assistance, contact the third-party vendor.

Alternative solution:
Set email security to allow pictures to automatically download or display when opening an HTML email message. For assistance, contact your IT department or qualified computer technician.

Or

Add Blackbaud.com to your trusted sites.

Environment

 Duplicated in version 7.83

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