How to view a report in Blackbaud NetCommunity that displays all acknowledgment emails that have been sent.
1. Log into Blackbaud NetCommunity. 2. On the administrative toolbar, click Email > Acknowledgements. 3. Click the report icon in the Action column next to the desired acknowledgement email. 4. Select the Acknowledgement Report tab or Messages tab.
On the Acknowledgement Report tab, you can toggle between the Delivery Summary, Acknowledgements Sent, and Click-Throughs tabs for the acknowledgement email.
The Messages tab displays the information about the message for each email address to which the program sent the email, the name of the recipient and the date and time Blackbaud NetCommunity sent the email. Also, you can view the date and time the email bounced or was opened.