When adding an email address to a constituent record, the email address automatically becomes a hyperlink.
In order to remove the hyperlink from an email address on a constituent record, the Phone Number Type would need to be changed. This can be done by following these steps:
1. Go to Config > Tables > Phone Types 2. Choose the appropriate phone type from the list (likely - Email) 3. Change the 'Phone Number Type' from 'Email Address' to 'Other' 4. This will allow the user to enter free text for the phone number/email address
PLEASE NOTE: NetCommunity requires correct setting for 'Phone Number Type.' If using NetCommunity, this change will break all constituent based email lists.