Use two Finder screenings to cover the overage. Email addressfinder@blackbaud.com to notify Customer Support you are experiencing this issue.

 

OR

 

Remove the appropriate number of records when sending the file by creating a constituent query that captures the appropriate number of records. When creating your export file, use this query. Also, only send one address per constituent by clicking Include and choose Selected Addresses.

 

Note: If you routinely have too many records, consider increasing the number of records per screening when purchasing the next contract.