Error: System.OutOfMemoryException - when sending Email messages

When sending email messages from NetCommunity and the message fails the following error is produced:

Error: System.OutOfMemoryException: Exception of type 'System.OutOfMemoryException' was thrown.
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read68_Object(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read157_AttributeData(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read191_ConstitData(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read318_GetPagedConstitDataReply(Boolean isNullable, Boolean checkType)
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read499_GetPagedConstitDataResponse()
at Microsoft.Xml.Serialization.GeneratedAssembly.ArrayOfObjectSerializer329.Deserialize(XmlSerializationReader reader)
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Blackbaud.Web.Content.Core.RE7Service.MasterService.GetPagedConstitData(GetPagedConstitDataArgs args)
at Blackbaud.Web.Content.Core.Data.RecordSearch.GetPublicConstitResultsPage(Int32 pageNumber, Int32& numberFetched, Boolean recursive)
at Blackbaud.Web.Content.Core.Data.RecordSearch.GetResultsPage(Int32 pageNumber, Int32& numberFetched, Boolean recursive, Boolean bypassPrivacy, Boolean bypassCache)
at Blackbaud.Web.Content.Core.DataSourceConstituentFetch.GetResultsPage(Int32 PageNumber, Int32& NumberRecordsFetched)
at Blackbaud.Web.Content.Core.EmailJob.ProcessQuery2(BBQueryType oQuery, String sSourceKey, EmailList oList)
at Blackbaud.Web.Content.Core.EmailJob.ProcessList(Int32 iListID)
at Blackbaud.Web.Content.Core.EmailJob.ProcessAddressees()
at Blackbaud.Web.Content.Core.EmailJob.DoProcessMailBlast()
at Blackbaud.Web.Content.Core.EmailJob.ProcessMailBlast()

Article Number: 47883

Products:

Blackbaud_NetCommunity_BBNC

If you host your own Raiser's Edge server

Restart IIS on the RE7 web server.
Send a copy of the email message.

If you are hosted with Blackbaud

Please take note of this error, Click Chat with Support and reference this article.

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