A.) Verify the part security options are set for everyone to view the part and the page.

To set security properties on a part:

1. Log into NetCommunity
2. From the NetCommunity Menu, go to website parts, then locate the Document Part
3. Select to edit the part, once the part is opened. Select the properties tab.
4. Then when the next pop-up window opens, select the security tab.
5. In the view column, select 'Everyone'
6. Save and close, then Save and close the part.

For more information on how to edit the security options for the page: go to How to edit the security option within a page in NetCommunity.

B.) Ensure the security options are set for everyone to view the uploaded documents.

To set the security properties on a document:

1. From the NetCommunity Menu, go to: Site Explorer > Forms
2. Locate the File(s) folder of the documents that are not displaying and select it.
3. Click the pencil icon next to the document to edit it's properties
4. Once the Properties window is opened. Select the Targeting & Security tab.
5. In the view column, select 'Everyone'
6. Click: Save.
7. Refresh the page with the documents part.