1. Locate the BBupdate.ini file in the default location on your workstation or server at:
  • C:\Program Files (x86)\Blackbaud\[Product Name] (64-bit operating systems)
  • C:\Program Files\Blackbaud\[Product Name] (32-bit operating systems)
2. Rename BBUpdate.ini to BBUpdate.old.

Note: If you installed the Raiser's Edge, Financial Edge, or Education Edge to a different folder other than the default location, you'll be able to locate the BBUpdate.ini file in that directory.