Error: An error has occurred in the application. You can do one of the following: Click the Back" button on the browser window and once the page loads, click the "Refresh" button. "

 The following errors occur when logging into NetClassroom: Error: An error has occurred in the application. You can do one of the following: Click the "Back" button on the browser window and once the page loads, click the "Refresh" button. Click the "Close" button to close the application. Click the "Start Over" button to close your current session and login again. Error in NetClassroom/forms/NCShellcompat.aspx. User authentication=True

These errors may also occur when logging in to NetClassroom:
Server Error in '/NetClassroom7' Application.
The SELECT permission was denied on the column 'BBNC_ClientUsersID' of the object 'EA7RECORDS", database 'name', schema 'dbo'.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Data.SqlClient.SqlException: The SELECT permission was denied on the column 'BBNC_ClientUsersID' of the object 'EA7RECORDS", database 'name', schema 'dbo'.
We resolved this issue in version 7.82.104, patch 9. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

1. If using a Windows Server 2003 operating system on web server, refer to the additional configuration for Windows Server 2003.
2. Ensure the appropriate NTFS permissions for NetClassroom 7 are set.

If the error still occurs, run the following script from SQL Management Studio to grant SELECT permissions to the NetClassroom_Write group:

grant SELECT (OnlinePassword,EA7RecordsID,BBNC_ClientUsersID) on dbo.EA7Records to NetClassroom_Write

Environment

 7.82.104, patch 9

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