Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.
To change all appeals on a Constituent's record:

  1. Add a new appeal record in Administration, Globally Change Records
  2. Add the response

To change the response for specific appeals:

  1. Create a Constituent Appeal export
  2. Export the constituent ID (or alternatively constituent import ID), appeal import ID and appeal response field
  3. Import the fields back in as a constituent appeal import, choosing to update existing records