- Create a Constituent export
- On the Output tab in the left frame, select Addressee/Salutation, Addressee (or Salutation)
- In the right frame, highlight the Addressee (or Salutation field) and click Format
- On the Additional Addressee/Salutation Format screen, select the Individuals tab
- In the 'Use this addressee/salutation if present on the individual', select Primary Addressee (or Primary Salutation), which it should default to.
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