Possible causes:

  • The batch was not committed.
  • The Create output query of gifts posted option on the Commit Gift Batch screen was not marked, so an output query was not created.
  • Cancel instead of Save was clicked in the 'Save Static Query' window.
  • The output query was deleted.


If the batch has not been committed:

Before committing the batch, mark the Create gift query of committed gifts checkbox on the Commit Gift Batch screen. Be sure to click Save when prompted to save the query.

If the batch has been committed:

Create a gift query of gifts that were committed in the batch to replace the missing output query.