Try each of the following steps in order until the error is resolved:
 
     
    • Use a constituent query and export rather than a gift or relationship query and export
    • On the General tab of the Export, click Export only constituents marked 'Head of Household' under the 'Head of Household' Processing. This will eliminate both Spouses being exported.
    • Recreate the export
    • Export from either Mail or Export. Do not export directly from Query
    • Validate the database [version 7] ensure integrity of data
    • Search for duplicate constituents and merge them (The Raiser's Edge 7 only)