- Open the original pledge
- Select Gift, Adjust from the menu bar to access the Adjustment, Installment Schedule, and Split Gift tabs.
- On the Adjustment tab, enter the correct pledge amount (what the pledge should have been originally) and indicate the fund. Use Notes to track the reason for the adjustment.
- Change the amount of the gift on the Installment Schedule tab. The installment amounts must be redistributed so that the total paid installments plus the total unpaid installments equal the adjusted gift amount.
- Click Save and Close. The Payment and Write-off Distributions window appears.
- Click Auto-distribute to all and then OK.
If this is not effective, delete and re-add the pledge.