1. In Prepare donor acknowledgement letters, select the Fields to Export tab. Select the field Letter to be exported along with other fields necessary for the letters.

2. Make sure that the parameters for Prepare Donor Acknowledgement letters are correct. For example, the gift date falls within the selected date range; the letter code on the gift is included in Selected Letters, etc.

3. In Word, edit the conditional mail merge mask document to list the correct letter names that are being exported from Raiser's Edge.