Request a password reset link through the website
  1. On any User Login part on the website, select the link for Forgotten Password
  2. Enter your email address

If the password reset link is missing, it can be enable for future user:
  1. Log into Blackbaud NetCommunity website: yourdomain/login.aspx
  2. Edit the User Login part
  3. Under Captions and properties, mark Enabled for Forgotten Password/Username
    • If you would like to be notified of users who requested this information and did not receive it due to incorrect email addresses:
      1. Click the Forgotten Password/Username Email button
      2. Click More Options
      3. Mark the box for Failures and enter an email address
      4. Click Save
  4. Click Save
Request your Supervisor User Reset the Password
How to change NetCommunity users' password when logged in as a supervisor for NetCommunity

How to reset the Supervisor password in Blackbaud NetCommunity