1. Install Raiser’s Edge client on the new server and ensure that you can access the production database when logging in
  2. Set the appropriate NTFS permissions on the new RE7Service web server.
  3. Install the RE7Service components of BBNC onto the new server. (Ensure that the version installed exactly matches the version of Blackbaud NetCommunity installed)
  4. Ensure that you are able to access the RE7Service masterservice.asmx URL from the NetCommunity web server.
  5. Log into Blackbaud NetCommunity as a user with Supervisory rights. Go to Administration \ Configuration. Change the MasterService URL and CustomService URL to reflect the URL on the new server. Save and log out.
  6. Ensure that the testconfig page reflects the new URL and that everything passes successfully.
  7. Go into Add/Remove Programs on the current Blackbaud NetCommunity web server. Select Blackbaud NetCommunity and Change/Remove. Choose the option to Modify. Uncheck the options for The Raiser’s Edge Web Service and The Raiser’s Edge Plug-in. This will uninstall the RE7Service components from the Blackbaud NetCommunity web server and only run them on the new server.
If NetCommunity is on version 7.0 and below, review [netcommunityURL]/testconfig.aspx.
If NetCommunity is on version 7.1 and above, click chat with support.