Try each of the following steps in order until the issue is resolved:

    • To query gift appeals, select the following criteria:

      Gifts, Appeals, Appeal Description equals [appeal]
    • Open a constituent record that should be in the query results.

    • Go to the Gifts tab and open a gift that should make the constituent eligible to be included in the query results.

    • Verify the appeal on the gift record matches the appeal being queried on.