Error: The amount soft credited to a single constituent cannot be greater than the gift amount. Please reenter the amount. when adding a new pledge and a pledge payment in the same gift batch

Users receive the error: The amount soft credited to a single constituent cannot be greater than the gift amount. Please reenter the amount occurs when adding a new pledge and a pledge payment in the same gift batch and constituents have a relationship that is automatically soft credited for the constituent's gifts.
We resolved this issue in version 7.91.5056, patch 15. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch..

Alternative Solution:
1. Enter pledges and pledge payments in separate batches when both are for the same constituent
OR
2. When the exception occurs, highlight the constituent name in the data entry screen of the batch and do the following:
    a. Select Soft Credit from the Gift menu at the top of the batch
    b. click the gray cell to the left of the soft credit name (this highlights the row)
    c. Press Delete on your keyboard (this deletes the row)
    d. click OK
    e. Repeat steps a-d for each gift exception
    f. Validate the batch again
    g. Commit once there are no exceptions
    h. Open the appropriate constituent record from Records, Constituents
    i. Open the appropriate gift from the Gifts tab and manually enter the soft credit information
OR
4. When the exception occurs, highlight the constituent name in the data entry screen of the batch and do the following:
    a. Select Go to -> [constituent name] from the Gift menu at the top of the batch
    b. Select the Relationships tab of the constituent record
    c. Open the appropriate relationship
    d. Select the General 2 tab and uncheck 'Automatically soft credit this individual for gifts'
    e. click Save and Close on the relationship
    f. click Save and Close on the constituent
    g. Validate the batch again
    h. Commit once there are no exceptions
    i. Open the appropriate constituent record from Records, Constituents
    j. Open the appropriate gift from the Gifts tab and manually enter the soft credit information

Environment

 7.85.5026, patch 3 ; 7.91.5056, patch 10 ; 7.85.5026, patch 3
 7.91.5056, patch 15

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