Only charges the Payer is responsible for are automatically displayed or applied.
To apply to different charges:
- Open the Payment and select the Accounts Receivable Detail tab.
- Click Add/Edit Applications
- Click Select Additional Charges or Invoices.
- Search for charge to which to apply the payment and click Open.
- Click the Apply? checkbox.
- Click Save Applications.
- Click Save and Close.
If this does not resolve the issue, run the AR Correct Balances utility.