Only charges the Payer is responsible for are automatically displayed or applied.

To apply to different charges:

  1. Open the Payment and select the Accounts Receivable Detail tab.
  2. Click Add/Edit Applications
  3. Click Select Additional Charges or Invoices.
  4. Search for charge to which to apply the payment and click Open.
  5. Click the Apply? checkbox.
  6. Click Save Applications.
  7. Click Save and Close.

If this does not resolve the issue, run the AR Correct Balances utility.