Error: [Exception] System.ApplicationException: Error fetching records (DoSearch()): Too many client tasks. - When doing tasks related to The Raiser's Edge integration

The following error displays when logging into Blackbaud NetCommunity as a user linked to a constituent record in The Raiser's Edge, accessing pages which contain parts that are integrated with The Raiser's Edge, or sending an email message to a constituent-based list.  The error occurs when the number of Jet threads passed to the RE7Service exceeds the maximum number of available threads.

Can also show up as the exception: The Microsoft Jet database engine stopped the process because you and another user are attempting to change the same data at the same time.
We resolved this issue in Raiser's Edge version 7.91.5056, patch 13. Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

To activate the changes that address the issue, make the following changes to the registry after installing the Patch:

  1. Select Start > Run > Enter "Regedit"
  2. Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Blackbaud\REINI_XX\General ****Where XX is the relevant database you're applying the fix to.
  3. Right-click > New 'String Value
  4. New value equals "UseSQLQUEX"
  5. Double-click "UseSQLQUEX" > Value data = True


 7.91.5056, patch 13

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