Error: Word experience an error trying to open the file.

The following error may occur when opening a letter from a record: Error: Word experience an error trying to open the file. Try these suggestions. check the file permissions for the document or drive. *Make sure there is sufficient free memory and disk space *Open the file with the text recovery converter.
Change the 'Save as' setting in Word 2007:

1. In Microsoft Word, click the Windows icon at the top left of the screen.
2. Click Word Options.
3. Click Save from the left menu.
4. Set the save default format to Word Document .docx.

Environment

 Reported in version 7.77.245.0000

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